When a payment comes back, and when it doesn't
Early-access draft, written plainly. It is being reviewed by a lawyer before the service charges money; the reviewed version will replace this one.
Last updated 29 October 2026. Audit My Trades is run by Rohit Begwani, a sole proprietor in Bengaluru, India. This page is part of the Terms.
Right now
During early access every audit is free, so there is nothing to refund. The rules below apply from the day a price is shown before you pay.
What a payment buys
A one-off payment buys one audit report on the trade list you upload, produced within seconds of the upload and shown on screen, with the PDF to keep. A monthly plan buys a re-audit of your updated trades each month while the plan runs. Both are digital goods delivered immediately; nothing is shipped.
Refunded in full
- The report could not be produced. Your file failed to parse, the report came out blank, or the service was down after you paid. Refunded without questions.
- You paid twice for the same audit. The duplicate is refunded.
- The report was defective. If you write to us within 7 days of paying and we agree the numbers on your report were wrong because of our error, the payment is refunded. A report you disagree with, or one whose grade you did not like, is not a defective report; it describes the trades you supplied.
Not refunded
- A report that was produced and shown, once the 7 days have passed.
- A report on the wrong file or the wrong settings (brokerage, segment) that you supplied. Re-run it with the right ones; during the same 7 days we will do that at no charge if you write to us.
- The current month of a monthly plan after its re-audit has run.
Cancelling a monthly plan
Cancel at any time from the link on your report or by email. The plan stops at the end of the month already paid for; no further charge is taken, and the month in progress is not refunded pro-rata.
How a refund is paid
To the card, UPI or bank account that paid, through the payment gateway, within 5 to 7 working days of our confirming it. We do not hold your card details; the gateway does. Payments are collected in Indian rupees.
How to ask
Write to [email protected] with the email you paid with and the date. We reply within one working day. Disputes follow the Terms: Indian law, courts in Bengaluru.